Shipping Info & Returns

CURRENCY

All products and shipping rates are listed and processed in Australian Dollars (AUD).

SHIPPING

FREE EXPRESS SHIPPING - World Wide with all orders over $150

Shipping costs - Approx $10-$20 - Depending on you location.
Express Shipping - $20
International Express -  $20

Exact prices will be calculated via Australia post in the check out.

NEXT DAY SHIPPING:
All purchases will be sent the next business day.
Please let us know if you require something urgently – Shoot us and Email or give us a buzz... we would love to help!

Notice:
Please note you may be responsible for any import taxes or duties on international orders. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

LOCAL PICK UP

Burleigh Heads Showroom
5/88 Township Drive Burleigh Heads 4220
By Appointment Only

RETURNS

Please Note: We don't offer returns but more than happy to exchange your purchase for something of equal value. We are a small business and unfortunately they only send us broke!

EXCHANGES

If you wish to exchange an item for another size or style we will require a $10 postage fee to be paid prior to posting the exchange. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a exchange.

Please shoot us a email and we will sort it out ASAP.

SALE ITEMS

Please Note: We Don't offer exchanges or returns on Sale items.

CONTACT US

Please feel from to drop us a email or give us a buzz if you have any questions regarding any of our products.

sales@thelobstershanty.com.au