Shipping & Returns

CURRENCY

All products and shipping rates are listed and processed in Australian Dollars (AUD).

SHIPPING

FREE EXPRESS SHIPPING - World Wide with all orders over $250

Shipping costs - Approx $10-$20 - Depending on you location.
Express Shipping - $20
International Express -  $20

Exact prices will be calculated via Australia post in the check out.

NEXT DAY SHIPPING:

All purchases will be sent the next business day.
Please let us know if you require something urgently – Shoot us and Email or give us a buzz... we would love to help!

Notice:
Please note you may be responsible for any import taxes or duties on international orders. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

RETURNS

Refunds are not offered for change of mind, items that do not fit, discounts or Afterpay purchases. You will instead be offered a store credit. We do not cover the costs of return shipping. All exchanges are to be started within 14 days of receiving the order.

EXCHANGES

More than happy to offer a 14 Day Exchange on any product Except for SALE ITEMS.
Returns must be made in the items original packaging.
All sales on discounted items or sale items are final. Including discount codes. 
There will be a $10 handling fee on all returns/cancellations.
To start your exchange please email:
sales@thelobstershanty.com.au
Once returned you will be offered store credit.

FAULTY ITEMS

Please contact us immediately if your item is faulty via email.
We will access address the issues right away. 
We can not offer a refund if the item has been damaged after been worn.

SALE ITEMS

Please Note: We Don't offer exchanges or returns on Sale items.

CONTACT US

Please feel from to drop us a email or give us a buzz if you have any questions regarding any of our products.

sales@thelobstershanty.com.au